At Hummy2Cake, customer satisfaction is our top priority. We understand that sometimes you may need to cancel an order. This Refund Policy outlines the conditions under which refunds are provided and the process for requesting a refund.
- Cancellation Window : To be eligible for a refund, you must cancel your order at least 48 hours before the scheduled delivery time.
- Manual Processing : All refunds are processed manually. You will need to provide necessary support and information for us to process the refund to your account.
Initiate Cancellation : To cancel your order, contact our customer support team via phone at +91 877 782 9262 or email at info@hummy2cake.com.
Verification : Our team will verify your order details and ensure that the cancellation request meets the 48-hour requirement.
Provide Information : You may be asked to provide additional information to facilitate the refund process.
Refund Processing : Once verified, the refund will be processed manually to your account. Please allow a few business days for the refund to appear in your account, depending on your bank or payment provider.
- No Refunds After 48 Hours: Orders cancelled less than 48 hours before the scheduled delivery time are not eligible for a refund.
- Customer Support: For any issues or inquiries regarding the refund process, please contact our customer support team at +91 877 782 9262 or info@hummy2cake.com.
- Processing Time: While we strive to process refunds as quickly as possible, the exact time frame may vary depending on your bank or payment provider.
If you have any questions or concerns about our Refund Policy, please reach out to us:
By using our services, you agree to the terms outlined in this Refund Policy. We reserve the right to update this policy as needed, and any changes will be posted on this page with an updated revision date.
